Terms of Engagement

1. About these terms

These terms apply to all services provided by JB Networking (“we”, “us”, “our”), based at 8 Parramatta Square, Parramatta NSW 2150, to you (the “client”). They apply from the moment you accept a quote, pay an invoice, or instruct us to begin work.

2. Payment and commencement of work

So we can deliver work properly and on time, the following apply to every engagement:

• We do not start or proceed with any work until payment has been made and all required information has been provided by the client. Project timelines begin only once both the payment and the required information are received.
• For ongoing (monthly) services, we do not proceed with work until the monthly invoice has been paid. Work pauses if an invoice is overdue and resumes once payment is received.
• Any delay in providing payment or the required information will extend timelines accordingly, and we are not responsible for delays caused by outstanding payments or missing information.

3. Fees, invoicing and GST

• All prices are in Australian Dollars (AUD) and exclude GST unless stated otherwise.
• One-off projects are invoiced as quoted. Ongoing services are invoiced monthly in advance.
• Advertising spend (for example on Meta or Google) is paid by the client directly to the platform and is separate from our management fees.
• Minimum contract terms may apply to ongoing services and will be set out in your quote or agreement.

4. Client responsibilities

To deliver your work, we rely on you to provide accurate information, brand assets, content and any account access we need, and to respond to requests in a timely manner. Delays in providing these may affect delivery timelines.

5. Cancellation and pausing

You may cancel an ongoing service with reasonable notice as set out in your agreement. Fees already paid for work performed or for the current billing period are non-refundable. We may pause or suspend work where an invoice remains unpaid.

6. Ownership and intellectual property

Ownership of final deliverables passes to you once all related invoices have been paid in full. Until then, all work remains our property. We may showcase completed work in our portfolio and marketing unless you ask us in writing not to.

7. Results and third-party platforms

We work hard to deliver strong results, but we cannot guarantee specific outcomes such as rankings, leads, sales or revenue, as these depend on many factors outside our control. Our services may rely on third-party platforms (such as Google, Meta, hosting and other tools), and we are not responsible for changes, outages or decisions made by those platforms.

8. Limitation of liability

To the extent permitted by law, our total liability arising from our services is limited to the fees you paid us for the work in question. We are not liable for indirect or consequential loss. Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded.

9. Privacy

We handle your personal information in line with our Privacy Policy.

10. Governing law

These terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales have jurisdiction.

11. Contact us

Questions about these terms? Email [email protected], call Barry on 0437 504 785, or write to 8 Parramatta Square, Parramatta NSW 2150.